TASKS & PRODUCTS
Empalis Service Plus for Veeam:
We manage your backup infrastructure with Veeam for you!
We are experts in backup and recovery and have decades of project and operational experience in this area. We listened carefully to our customers - regarding their future requirements, their flexible needs and their individual wishes. We have developed our Empalis Service Plus to better serve the needs of our customers.
Demand-oriented service tailored to you: Empalis Service Plus
Your backup processes take too much time and you do not have the human resources?
You want to relieve your administrators permanently, so that more time remains for other important tasks?
Whether parental leave, absence of a colleague over a long period, departure of an employee, outsourcing of subtasks or outsourcing of the entire backup operation: Our Empalis Service Plus is fully geared to your needs.
In addition, upon request, general consulting services can be accessed via service units.
- Personal and individual service
- Flexible service units as needed
- Solution-oriented approach, use of best practices and clear documentation
- Simple package structures for constant cost transparency
- Use of web technologies (ticket portal, knowledgebase, remote control)
- Early problem detection and correction thanks to round-about monitoring
- Full access to the Empalis specialist network
By using a customized monitoring / analytics solution, we identify problems before they arise. You can forward support requests for each error message directly to our specialists.
Do you have any questions or would like to know more?