You prefer the personal conversation?

Like us! How to reach us directly:

TASKS & PRODUCTS

Empalis Service Plus - The IBM Spectrum Protect Service offering from Empalis

Master Spectrum Protect (formerly TSM) - with our experts!

For years, we have been one of Germany's most renowned specialists in the subject area IBM Spectrum Protect. We listened carefully to our customers - regarding their future requirements, their flexible needs and their wishes. We took this as an opportunity to develop our Empalis Service Plus for complementing.

Tailored to your needs: Empalis Service Plus

Whether parental leave, long-term employee downtime, departure of an employee, outsourcing of partial tasks or even outsourcing of the entire backup operation: Our Empalis Service Plus is tailored to your needs. In addition, upon request, general consulting services can be accessed via service units.

 

Your benefits

  • Personal, individual service in german language
  • Flexible service units as needed
  • Solution-oriented approach, use of best practices and clear documentation
  • Simple package structures for constant cost transparency
  • Use of web technologies (ticket portal, knowledgebase, remote control)
  • Early problem detection and correction thanks to round-about monitoring
  • Full access to the Empalis specialist network

By using a customized monitoring / analytics solution, we identify problems before they arise. You can forward support requests for each error message directly to our specialists.

Our flyer: Empalis Service Plus for IBM Spectrum Protect
Personal, high-quality, German-language support is becoming increasingly important. How quickly do you react to your problems today and how quickly are they solved? By using a tailor-made monitoring solution, we recognize problems before they arise.

More about this solution:

Read our Partner Story from and with our Business Partner Predatar!


Do you have any questions or want to know more about our service?

Contact